Privacy policy

At Yoginom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop at Yoginom, we may collect the following types of information:

Personal Information:

Full name
Billing and shipping addresses
Email address
Phone number
Order and purchase details

Payment Information:

Payments are processed through third-party payment providers. We do not intentionally store complete credit or debit card details on our website.

Technical Information:

We may automatically collect certain information, including:

IP address
Browser type and device information
Operating system
Website usage and browsing activity
Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for purposes such as:

Processing and fulfilling customer orders.
Managing payments and transactions.
Arranging shipping and delivery.
Sending order confirmations and tracking updates.
Responding to customer questions and support requests.
Improving our website, products, and shopping experience.
Preventing fraudulent transactions and unauthorized activities.
Sending promotional emails and special offers where permitted.

3. Sharing Your Information

Yoginom respects your privacy and does not sell your personal information.

We may share relevant information with trusted third-party service providers when necessary to operate our business, including:

Payment processing providers.
Shipping and delivery companies.
Website hosting and e-commerce platforms.
Analytics and website performance services.
Customer support providers.

These service providers may only use your information as necessary to perform their services or as otherwise permitted by applicable law.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember shopping cart items.
Understand website traffic and visitor behavior.
Improve website functionality.
Provide a more personalized shopping experience.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although we work to safeguard your information, no method of electronic transmission or online storage is completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, meeting legal obligations, resolving disputes, and enforcing agreements.

When information is no longer required, we take reasonable steps to delete or anonymize it, where appropriate and legally permitted.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to your personal information.
Request corrections to inaccurate information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing activities.
Request a copy of your personal information.
Opt out of promotional email communications.

To exercise your privacy rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies.

Yoginom is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate authorization where required by law.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take reasonable steps to address and remove that information.

10. International Data Transfers

Yoginom operates from Brazil and may work with third-party service providers located in other countries.

As a result, your personal information may be transferred to and processed in countries outside your country of residence. Where required, we take appropriate measures to protect personal information in accordance with applicable privacy laws.

11. Marketing Communications

We may send promotional emails about new fitness products, special offers, and store updates where permitted by law.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or contacting our support team.

Please note that you may still receive essential transactional messages related to your orders and purchases.

12. Changes to This Privacy Policy

Yoginom reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, website operations, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.